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* December 02, 2018, 08:17:00 AM
When posting on the forum, despite checking the box for 'notify me of replies' , I never receive notification. I've checked my email address is correct. Is this a known issue? Sheila

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December 02, 2018, 08:28:11 AM
#1
Yes, it is a known issue that has persisted for as long as I can recall.


December 03, 2018, 01:38:45 AM
#2
When posting on the forum, despite checking the box for 'notify me of replies' , I never receive notification. I've checked my email address is correct. Is this a known issue? Sheila

After years of not being a problem, it happened to me last year for a few months, then magically stopped failing to work.

I have no suggestion for fixing the problem.


Jeff

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TC Pro Platinum 2019, 2018, 2017, 2016 & 2015 (all with LightWorks & RedSDK) & V21
System: i7-5820K @ 3.30GHz, ASRock X99 Extreme4, 16GB DDR4-2133 RAM, Gigabyte GTX 970, Samsung NVMe SSD 950 (256GB), Windows 7 Pro (64-bit) SP1


* December 03, 2018, 02:09:02 AM
#3
Sheila.   Just curious.  Have you checked the settings in your forum profile, there is a section for Notification, which should (in theory), list topics you require notification on.

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December 03, 2018, 03:39:58 AM
#4
Sheila.   Just curious.  Have you checked the settings in your forum profile, there is a section for Notification, which should (in theory), list topics you require notification on.

When I had the problem, I checked and Notification was selected.

Now that I think about it, I did turn Notification off, waited a couple days and turned it back on.  That was right about the time it started working again, but I don't think it was immediate.


Jeff

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TC Pro Platinum 2019, 2018, 2017, 2016 & 2015 (all with LightWorks & RedSDK) & V21
System: i7-5820K @ 3.30GHz, ASRock X99 Extreme4, 16GB DDR4-2133 RAM, Gigabyte GTX 970, Samsung NVMe SSD 950 (256GB), Windows 7 Pro (64-bit) SP1


* December 05, 2018, 01:38:47 AM
#5
I'm testing the Notification theory, not worked so far! Sheila

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December 09, 2018, 10:04:16 PM
#6
Yes this is a known issues right now and we are working on it.

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Thanks & Regards,
Zunair Attif
Manager QA\Support
IMSI Design
Email: zattif@imsidesign.com
Skype: zattif@imsitechnologies.com


* December 10, 2018, 03:59:00 AM
#7
I got my first email notification today, so It looks as though you have sorted it. Sheila

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December 12, 2018, 04:18:20 AM
#8
Yes, you are right!

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Thanks & Regards,
Zunair Attif
Manager QA\Support
IMSI Design
Email: zattif@imsidesign.com
Skype: zattif@imsitechnologies.com