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TurbCAD on MS Surface Book? Crashing
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January 29, 2017, 12:52:01 PM
Hi,

I had a MS Surface Pro 3 which I used TurboCAD Pro 20 on and worked reasonable well.

I have now upgraded to the new MS Surface Book. For the last couple of weeks it has worked fine but now suddenly it keeps crashing.

The one change I have made is for construction lines - Options - Native Draw, Advanced - check construction lines. Then it seems to keep crashing. I have now unchecked construction lines and will see if this stops it from crashing. But has anyone had this problem? Its frustrating not having long construction lines.

ANyone else using TUrboCAD Pro on a Surface Book? If so, any problems?

Thank you,

Deborah

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Deborah Danniels-French


January 29, 2017, 04:26:10 PM
#1
Did you install in Administrator Mode?


Jeff

« Last Edit: January 30, 2017, 02:00:37 AM by Jeffin90620 »

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TC Pro Platinum 2019, 2018, 2017, 2016 & 2015 (all with LightWorks & RedSDK) & V21
System: i7-5820K @ 3.30GHz, ASRock X99 Extreme4, 16GB DDR4-2133 RAM, Gigabyte GTX 970, Samsung NVMe SSD 950 (256GB), Windows 7 Pro (64-bit) SP1


January 29, 2017, 04:55:26 PM
#2
I always run it in administration mode as some things seem to work better.

thanks,

Deborah

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Deborah Danniels-French


January 30, 2017, 02:04:36 AM
#3
Do you have the version with the i5 or i7 processor?

Have you tried Compatibility Mode?  You can check if you need it here (a Microsoft web site, so it will be safe): https://support.microsoft.com/en-us/help/15078/windows-make-older-programs-compatible


Jeff


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TC Pro Platinum 2019, 2018, 2017, 2016 & 2015 (all with LightWorks & RedSDK) & V21
System: i7-5820K @ 3.30GHz, ASRock X99 Extreme4, 16GB DDR4-2133 RAM, Gigabyte GTX 970, Samsung NVMe SSD 950 (256GB), Windows 7 Pro (64-bit) SP1


January 31, 2017, 04:43:19 AM
#4
Hi Jeff,

I have the Intel Core i7 - 6600U CPU @ 2.660 GHz, it's one of the newest ones out - wanted it to work well!

It's odd though as since I switched back - unchecked the construction lines in Native Draw, it has stopped crashing. I do not understand why that would make a difference. And it is annoying that you can't have the construction lines extend! However, better that than having it crash every few minutes.

I'll check website you sent and any other thought appreciated as to how to correct construction lines.

THank you,

Deborah

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Deborah Danniels-French


February 01, 2017, 01:13:41 AM
#5
It's odd though as since I switched back - unchecked the construction lines in Native Draw, it has stopped crashing. I do not understand why that would make a difference. And it is annoying that you can't have the construction lines extend! However, better that than having it crash every few minutes.

I'll check website you sent and any other thought appreciated as to how to correct construction lines.

Glad you figured out something to get you up and running.

Can't help you with Construction Lines in Native Draw; I use RedSDK, but not Construction Lines (never figured out how to delete them, and I was biased against them before I realized I could just put them on a separate layer and delete them).   ;)


Jeff

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TC Pro Platinum 2019, 2018, 2017, 2016 & 2015 (all with LightWorks & RedSDK) & V21
System: i7-5820K @ 3.30GHz, ASRock X99 Extreme4, 16GB DDR4-2133 RAM, Gigabyte GTX 970, Samsung NVMe SSD 950 (256GB), Windows 7 Pro (64-bit) SP1


* February 01, 2017, 11:41:43 AM
#6
re: …Construction Lines (never figured out how to delete them,…

"Edit / Clear / Construction" — see Deleting Objects in the Wiki. The Erase tool will also get rid of $Construction Lines.

I never use $Construction lines because the layer cannot be deleted. I'll make a "Construction" layer and use normal lines, etc in a Style Preset.

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John R.

V17—V21, 2015—2019
Designer, Deluxe, (Professional, Expert, Basic), Platinum
RedSDK enabled
Windows 10 Pro (1903), 64-bit


* February 01, 2017, 11:46:38 AM
#7
re: …Construction Lines (never figured out how to delete them,…

"Edit / Clear / Construction" — see Deleting Objects in the Wiki. The Erase tool will also get rid of $Construction Lines.

I never use $Construction lines because the layer cannot be deleted. I'll make a "Construction" layer and use normal lines, etc in a Style Preset.

Same here.

Henry H

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February 01, 2017, 09:01:02 PM
#8
Pretty much what I do, too.


Jeff


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TC Pro Platinum 2019, 2018, 2017, 2016 & 2015 (all with LightWorks & RedSDK) & V21
System: i7-5820K @ 3.30GHz, ASRock X99 Extreme4, 16GB DDR4-2133 RAM, Gigabyte GTX 970, Samsung NVMe SSD 950 (256GB), Windows 7 Pro (64-bit) SP1