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Workaround: R6034 errors when starting TurboCAD 19 (Pro, Deluxe, Designer)
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* April 10, 2012, 10:52:06 AM
A number of customers are mentioning that they are getting an R6034 error message many times when starting TurboCAD. We have determined that this is caused by having an incorrect version of ATL80.dll in one of the following locations:

C:/Windows
C:/Windows/System32
C:/Windows/Wow6432 (64-bit systems only)

For the moment, if you experience this error, please look for atl80.dll in one or more of those locations; any instances of it that you find should be renamed to "wrong_atl80.dll". This will effectively hide that version of the dll, allowing Windows' normal "Side by side" mechanism to locate the desired version of atl80 from the winsxs folders.

After renaming the file, try TurboCAD again. If the error persists, look for other copies of atl80.dll immediately under the C:/Windows folder,  and rename them as well.

IMPORTANT: Do not change the names of any versions of atl80.dll that exist in C:/Windows/Winsxs and its subfolders.

IMSI is currently working on a permanent solution so that any misplaced copies of this dll will no longer trigger these error messages.

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* April 10, 2012, 04:31:33 PM
#1
Interestingly enough, on my Virtual PC running 32bit Windows XP I installed TC v19 32bit and had this issue.  While lookiing for the ATL80.dll, there was none in the Windows, System32 folders.

There were serveral versions in the Winsxs folders and a couple in the program folders for SQLServer.

FYI, there were however an ATL71.dll and an ATL100.dll in the system32 folder.

Attached is a listing of found files on my system.

However, the problem still persists....

Johnny
« Last Edit: April 10, 2012, 06:11:05 PM by Johnny_Law »

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TurboCAD v19 Platinum - 64bit
Windows 7 Ultimate - 64bit
Intel i7 - x980 (3.33 GHz 6 duo-core)
12GB RAM, ATI 5570 w/1GB VRAM, 2TB 7200rpm HDD

Fast but not the fastest...


* April 11, 2012, 02:36:06 PM
#2
Hi Johnny, what dll is the R6034 message complaining about when you start TurboCAD 19 -- atl80.dll, or some other dll?

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* April 11, 2012, 06:00:12 PM
#3
Yes, atl80.dll

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TurboCAD v19 Platinum - 64bit
Windows 7 Ultimate - 64bit
Intel i7 - x980 (3.33 GHz 6 duo-core)
12GB RAM, ATI 5570 w/1GB VRAM, 2TB 7200rpm HDD

Fast but not the fastest...


* April 11, 2012, 11:31:51 PM
#4
From my perspective I wouldn't worry too much about my installation into that Virtual Machine XP box.  I installed TC v19 32bit into my other Virtual XP Machine I have on this computer, which was a clean install about a year ago.  Everything is working fine.  The XP machine that I am having trouble with is my Virtual Development Box that I use for Visual Studio 6 programming.  So it isn't that important to get it working with it.  I just initially installed it on that machine as it is most likely the one that would be up and running at any given time.

I just wanted to let you know that my machine was giving me the atl80.dll error (many-many times) everytime I started TC without any existing atl80.dll in any system folder.

Thanks,

Johnny

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TurboCAD v19 Platinum - 64bit
Windows 7 Ultimate - 64bit
Intel i7 - x980 (3.33 GHz 6 duo-core)
12GB RAM, ATI 5570 w/1GB VRAM, 2TB 7200rpm HDD

Fast but not the fastest...


* April 12, 2012, 08:19:18 AM
#5
 :) renaming the atl80.dll as you suggested in \windows\system32 did the trick and now TC19 starts up without all the drama.

Is this a permanent fix or does this fix impact other software? (Sounds like the OS goes and uses the correct atl80.dll so maybe it's ok to leave atl80.dll renamed so it's not found in \system32)

thanks!

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* April 12, 2012, 08:25:48 AM
#6
No, it's not intended as a permanent fix -- we plan to fix TC19 so this workaround won't be necessary.

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* April 13, 2012, 01:56:24 PM
#7
I have the same experience as Johnny, I have installed TurboCAD v 19 on my Windows 7 and I too cannot find any atl80.dll in the folders you specify, I have atl80.dll in the SQLServer folders.

Am waiting for the permanent fix in the meantime.

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* April 13, 2012, 09:19:31 PM
#8
FYI,

I copied one of the atl80.dll (apparently one of the AMD ones, and I have an Intel i7 X 980 CPU) and the problem went away.  Not sure what other damage there will be, but I know what I did.  If something pops up I will just delete/rename it.  But TC v19 works without the annoying popups while opening.

Johnny

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TurboCAD v19 Platinum - 64bit
Windows 7 Ultimate - 64bit
Intel i7 - x980 (3.33 GHz 6 duo-core)
12GB RAM, ATI 5570 w/1GB VRAM, 2TB 7200rpm HDD

Fast but not the fastest...


* April 16, 2012, 01:47:45 PM
#9
The workaround by kchapman did not help me.  The C:/Windows &
C:/Windows/System32 directories did not contain the ATL80.DLL. Does anyone have another idea?  Boy I regret upgrading to V19. I should have waited.

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* April 16, 2012, 02:52:51 PM
#10
See my post just above yours...

Do a search for atl80.dll  It will find several in the winsxs folders....  If you have an Intel processor you may be able to just copy one of the AMD versions to your windows/system32 folder (I'm assuming 32bit windows, if not try copying to your windows/syswow64 folder.   Not an approved method, but I can start TC without any error messages and have not found a problem yet.  But I typically use 64bit TC in a Windows 7 environment so my experience with the 32bit TC in windows XP 32bit is limited.

Johnny
« Last Edit: April 16, 2012, 02:56:16 PM by Johnny_Law »

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TurboCAD v19 Platinum - 64bit
Windows 7 Ultimate - 64bit
Intel i7 - x980 (3.33 GHz 6 duo-core)
12GB RAM, ATI 5570 w/1GB VRAM, 2TB 7200rpm HDD

Fast but not the fastest...


* April 18, 2012, 05:33:12 AM
#11
Tried that ... found an atl80.dll, copied it Still the same error message  >:(

Renamed as suggested. Still the same error message  >:(

Using Windows 7, Intel processor (i5) and have 32 bit TurboCad Deluxe version 19

Guess I will have to keep pressing Ok when starting  ;)

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* April 18, 2012, 07:48:31 AM
#12
I tried Johnny_Law idea of moving a ATL80.DLL into Windows directory and like Philchudley the idea did not help.

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* April 18, 2012, 08:49:06 AM
#13
Sorry guys...  However, If you look at the second post in this thread, I showed all the atl80.dll files on my system.  I began by copying each one to my system32 folder.  Then trying it.  When it didn't work I deleted the one I copied into the system32 folder and copied another.   I did this until I found one combination that worked.  For me it was one of the amd64 versions which I found to be interesting as I am using an Intel processor.

Just be sure to try every copy of atl80.dll before you give up.

Johnny

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TurboCAD v19 Platinum - 64bit
Windows 7 Ultimate - 64bit
Intel i7 - x980 (3.33 GHz 6 duo-core)
12GB RAM, ATI 5570 w/1GB VRAM, 2TB 7200rpm HDD

Fast but not the fastest...


* April 23, 2012, 07:56:10 AM
#14
Johnny_Law   Thanks for your suggestion.  I tried every ATL80.dll I could find but it just does not work.

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* April 25, 2012, 08:59:23 AM
#15
Same for me, tried all copies of Atl80.dll but still same dialog upon loading  :(


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* April 27, 2012, 08:25:23 AM
#16
Release 19.0.27.1 seems to have fixed the problem on my machine.

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* April 27, 2012, 09:45:43 AM
#17
...and where did you find this latest version - still see 26.1 posted.

Thanks.

Larry

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TurboCad user since PS v1.2
v24.0.26.3 Pro Plat x64
WIN10 x64 w/16G Mem. nVidia GTX1080(s)


April 27, 2012, 10:39:44 AM
#18
Just to clear 26.1 is the latest version of Pro.

27.1 is the latest build of Deluxe.

I will arrange to have the links to them posted.
With the ATL80 error since you never actually launch TC (unless you click "OK" many times) you can go the TC "Program" folder and run the "ProdUpdate.exe"
This with envoke the Auto-update.

Alternatively you can Un-install 26.1 and re-install using the Pro or Deluxe full builds.


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Thanks,
Dave Taylor
TurboCAD Product Manager


April 27, 2012, 11:05:47 AM
#19
Full builds and patches are available for download here.

http://forums.turbocad.com/index.php/topic,8998.0.html

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Rip Fowler
IMSIDesign LLC


* April 29, 2012, 10:34:28 AM
#20
Thanks for links, but could you also provide links for the downloads for TurboCad Deluxe version 19. It appears that the links provided are only for Professional version

The auto update for my TurboCad Deluxe version 19 failed during installation and now the program fails to load properly, even after pressing OK several times after the atl80.dll error. It just hangs on the workspace and is non-responsive.


Thanks

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April 30, 2012, 04:37:00 PM
#21
Thanks for links, but could you also provide links for the downloads for TurboCad Deluxe version 19.

Thanks

Deluxe and Designer both added. 

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Rip Fowler
IMSIDesign LLC


* May 02, 2012, 08:47:58 AM
#22
Thanks a lot all is working OK now

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* May 06, 2012, 05:15:59 AM
#23
Please note that the update patch for Pro 32 bit is actually 64 bit.
Walter

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Walter
TC2015 Platinum


May 11, 2012, 03:27:36 PM
#24
Please note that the update patch for Pro 32 bit is actually 64 bit.
Walter

How so?  I have sent these links out to dozens of users and none of them have reported that they where incorrect.

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Rip Fowler
IMSIDesign LLC


* May 15, 2012, 04:51:19 AM
#25
Downloaded the full version and all works ok except that I still cannot use print styles.
Walter

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Walter
TC2015 Platinum


* May 29, 2012, 05:18:11 PM
#26
Downloaded the full version and all works ok except that I still cannot use print styles.
Walter

Any idea as to when Print Styles will be working. This is a critical issue with TC19 Pro.
Walter

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Walter
TC2015 Platinum


May 29, 2012, 05:55:49 PM
#27
We plan to get the print style fix out this week

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Thanks,
Dave Taylor
TurboCAD Product Manager


* July 08, 2013, 06:09:20 AM
#28
I agree

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Nikki
TC20 platinum
TC 2015 platinum
TC 2017 with lightworks


* July 08, 2013, 09:00:05 AM
#29
I felt that way in the beginning also, but I soon discovered it was the user, not the program that was useless. That was the year 2001, after politely asking several thousands of questions and getting answers the learning curve for me is getting less.

As an added comment,  welcome to the forum, ask questions, learn lots. There are more than enough users to give you help.

Don Wensrich
« Last Edit: July 08, 2013, 05:42:18 PM by DonCW »

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DonCW

2017 Platinum
Light Works Plug in
Windows 10
There's so much to learn and not much time left to learn it.


* July 08, 2013, 02:21:49 PM
#30
And 4  >:(
No program is perfect for my needs, but when i don't make it work like i want/ expect, it's normally my skill's ho is the problem, not the program

And one of the thing i like most about this forum is that it stay one a "adult" level, so please....

Torfinn

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V18, V19, V20, V21, 2015 Pro. Platinum
Deluxe V20, V21, 2015
RedSDK enabled
Windows 10 Home Premium 64 bit, 32 GB
NVIDIA Geforce GTX 780m, 1 GB