Back in October 2009 I purchased IMSI's TurboCAD Furniture Maker v7 plugin during their half-price sale.
Unfortunately, to this day I have not been able to even install the plugin, much less try it out or get my money's worht out of it.
Back in October I contacted IMSI via their support page to request either a resolution to this issue or a refund. Unfortunately the only assistance IMSI ever provided were instructions to download from another URL. I did so, but like the 8 downloads before that each were byte-per-byte identical downloads (compaired with diff). So download corruption is unlikely. My suspicion rather is that the downloadeded installer is itself broken.
To this day, IMSI has failed to respond to any additional requests for assistance, nor requests for refund of my purchase price. Obviously my preference would be to install a working copy of TCFMv7, but this issue just irks me each and every time that I start TurboCAD because this plugin could be useful to me, but I ultimately paid $100 for a digital/virtual paperweight!
Since then, I hoped that maybe it was just an issue unique to the Windows XP Pro SP3 machine I was trying to install it on. Maybe a .Net issue since that specific machine only had .Net 1.1 installed.
I have more recently tried to install this plugin to 3 addtional Windows machines to test that hypothesis (including another Windows XP Pro SP3 machine, a Windows Vista Home laptop and a Windows 7 machine with .Net 3.5 installed).
Every machine that I have attempted to download to has the same issue generated by the Ghost Installer extraction issue. My best guess is that the online-download installer that came with this version of TCFMv7 is the source of the corruption.
The odd thing is, when I go to Window's temp folder, while the error is displayed on-screen, I can indeed find the TCUI.DLL file that the installer complains about. The specific error message is as in the title of this topic "Cannot load "TcUI" plug-in."
Does anyone have a solution to this issue so that I can get past this frustration. Otherwise, does anyone know how to get IMSI to actually HONOR its user satisfaction guarantees???
I have screenshots if anyone is interested -- or if I can figure out how to post them here. Any help is greatly appreciated. I love TurboCad Platinum and this one issue just diminishes my overaall satisfaction with IMSI products.
Thanks in advance for any help others may offer!