If it is recessed into the surface, then it is "debossed". Embossed is when it comes out of the surface.
You should be able to Format / Explode text into Polylines (make sure the Selection Info palette is open when you are doing this so you don't go too far, or not far enough).
Once done, you should be able to use Quick Pull to adjust the height as needed. Pay attention to letters such as 'a', 'A', etc. that have interior islands that will have to be included in the pulls.
TC Pro Platinum 2019, 2018, 2017, 2016 & 2015 (all with LightWorks & RedSDK) & V21
System: i7-5820K @ 3.30GHz, ASRock X99 Extreme4, 16GB DDR4-2133 RAM, Gigabyte GTX 970, Samsung NVMe SSD 950 (256GB), Windows 7 Pro (64-bit) SP1