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When posting a problem be sure to include which version you are using.  Give as much information as possible.  If the problem is with a specific file be sure to attache it to your post.

v18
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* December 04, 2018, 07:20:11 AM
I finally got around to installing TC2018 Platinum. Every time I start it there's an ad shown in the attachment. How do I make it go away permanently.
Thanks for your help.

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DonCW
2017 Pro with Light Works Plug in
2018 Platinum

Windows 10
There's so much to learn and not much time left to learn it.


* December 04, 2018, 08:13:16 AM
#1
Its a bug Don,     see Torfinn's post here.  This is the way I stopped it.

Support thought it was fixed from this post,, but for some people (including me) it isn't.

Jeff has a different solution here.

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* December 04, 2018, 11:59:59 AM
#2
Its a bug Don,     see Torfinn's post here.  This is the way I stopped it.

Support thought it was fixed from this post,, but for some people (including me) it isn't.

Jeff has a different solution here.

Thanks Andy...& Torfinn. Deleting the splashscreen file worked.

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DonCW
2017 Pro with Light Works Plug in
2018 Platinum

Windows 10
There's so much to learn and not much time left to learn it.