TurboCAD Forums

The Ultimate Resource for TurboCAD Knowledge

Register
 
All posts discussing pricing or where to buy TurboCAD will be deleted.

2016 64 bit crashing ... Another Tip for fix
Read 309 times
* October 06, 2017, 07:16:55 PM
Thought i would pass this Tip on ... for another way to resolve temperamental and frustrating hangups / crashing.

My computer is a 64 bit overspec i7 intel platform with all drivers and OS up to date >>> running W8.1.


TC2016 pro platinum would crash all the time ... just building a Fresh Template file with single 2D lines or just altering the UI settings would crash it with a 1 to 10 minute time frame, consistently.

Tried all the known solutions (Reinstall, Repair, Built-in folder) ... Nothing worked to resolve it.

The crash log gave a hint >>> Faulting module path: C;\Windows\SYSTEM32\mfc100.dll
This got me thinking ... Why is the path being directed to SYSTEM 32 ? .... because their is NO file or folder in 32.

So i loaded in the CD of TC and had a read of the READ ME file ... and it states that you can install BOTH TC 32bit and 64bit programs and they will happily run side by side.
In fact it also says that installing both versions is the first step to help resolving issues .. (and mine is a show stopper)

So i installed TC 2016 pro plat 32bit ....

Now the stability has improved ...  it has created a file with multiple 3D boxes that are stacked n racked and makes the program work hard

It appears to now be stable ... (fingers X)

I would suggest that if your suffering from crashing ...
1: Have a read of the READ ME file with in the TC
2: Install both 32 and 64bit versions of what ever TC version (IE: V21 / 2015 / 2016 / 2017) ... you are using, as i recon it will apply to all
3: My theory is that TC 64bit is using a 32bit folder / file.   



Hope the above helps others out of a jamb

Cheers
Mike
 


Logged


* October 06, 2017, 11:09:35 PM
#1
Hey Mike

What version of tc2016 are you using?

Can you post a drawing that will crash your system, for us to test?

I've had many crashes with 2016 and 2017, but what made my 2016 more stable was an updated graphics driver from Nvidia

Daz

Logged
Thanks Daz ( Darryl )
Using TCW 2015, 2016 & 2017 Platinum, Animation Lab V5, Graficalc & Windows 10 using Lightworks mostly

Good better best
Never let it rest
Until your good is better
And your better is best


* October 07, 2017, 04:49:43 PM
#2
Hi Daz

TC2016 pro plat ... build: 23.2 version: 61.2
and Yes .. all software & drivers are updated.
and the computer is dedicated to CAD ... not used for internet / general purpose.

I posted this up just to pass on a solution for someone else that might be in jamb ... If your suffering the same issues ... Try the tip.

Cheers
Mike

Logged


* October 08, 2017, 03:21:55 AM
#3
Good tip Mike and an interesting problem.

Can I ask, when you say "Why is the path being directed to SYSTEM 32 ? .... because their is NO file or folder in 32",  did you mean no 32 TC files, or that MFC100.dll didn't exist on your computer.

Only reason I ask is that I have loads of MFC files (mostly language files), and the MCF100.dll I have says its a visual studio shared file - file dated 2011 - although I have VS Express installed I also have TC v18 which is 32 bit from 2011. 

Although I've had crashes, they were pretty intermittent, (providing I didn't use TC's auto update).

Once this discussion is finished I'll move the thread to the tips and tricks section of the forum. 


Logged


* October 08, 2017, 04:55:48 AM
#4
Hi Andy

To answer your question >> did you mean no 32 TC files, or that MFC100.dll didn't exist on your computer.<<
Yes  >> No 32 TC files


i had NO TC2016 32bit program installed >>> So there was NO file or folder of TC2016 in the 32bit folder side of windows (C:\Program files x86)
My thought at the time was that only a 32bit program would utilize the directory SYSTEM32.

Just seeing the path to SYSTEM32 is what led me to open the READ ME file that comes with the install package of TC ... and after reading it .... that gave me the light bulb moment to install TC2016 32bit.

After the install, i fired up TC 32bit and put in the serial key numbers .. Set up a drawing template ...saved it / closed down the program
Then fired up TC 64bit and now it is stable.
My thought at the time was that the 64bit program could be using some portions of the original 32bit path.


I no nothing about coding, etc ... so the above is just a thought that led to a positive result.



Cheers
Mike


« Last Edit: October 08, 2017, 05:15:38 AM by Mike90RR »

Logged


* October 22, 2017, 04:05:06 PM
#5
Hey Andy & Mike90RR

I've had numerous crashes in both 2106 and 2017 and at first I thought it was just me as most of my files are large in size. Sure that in itself is not fundamental reason that tcw 2016 or 2017 platinum should crash at all and I've updated my drivers to the most recent versions available.

What has changed I think is what Mike90RR had discovered and I've now setup, thats installing the 32bit version of tcw2017 platinum and all crashes have now stopped completely, since installing the 32bit version of worked for 5 days straight with no crashes whatsoever and it now appears stable. FWIW, I did have the tcw2016 32bit and 64 bit versions installed together but I still got regular crashes with no ideas as to why. Mostly happening when closing the file and sometimes when working on layer filter changes etc.

To sum up tcw2017 with the 64bit and 32bit installed on the same pc now appears stable, whereas tcw2016 64bit and 32bit installed on the same pc still crash. To clarify I have both 2016 & 2017 32bit and 64bit programs installed on the same pc.

Mike90RR just wondering if we share something unique in our graphics card or screen displays:
My graphics card:

Name   NVIDIA GeForce GTX 960
PNP Device ID   PCI\VEN_10DE&DEV_1401&SUBSYS_32001462&REV_A1\4&6BF6FDD&0&0008
Adapter Type   GeForce GTX 960, NVIDIA compatible
Adapter Description   NVIDIA GeForce GTX 960
Adapter RAM   (2,147,483,648) bytes
Installed Drivers   nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
Driver Version   22.21.13.8205
INF File   oem32.inf (Section055 section)
Color Planes   Not Available
Color Table Entries   4294967296
Resolution   1920 x 1080 x 60 hertz
Bits/Pixel   32
Memory Address   0xDE000000-0xDEFFFFFF
Memory Address   0xC0000000-0xCFFFFFFF
Memory Address   0xD0000000-0xD1FFFFFF
I/O Port   0x0000E000-0x0000E07F
IRQ Channel   IRQ 16
Driver   c:\windows\system32\drivers\nvlddmkm.sys (22.21.13.8205, 13.79 MB (14,456,944 bytes), 26/10/2015 5:42 AM)

Screen: Generic Monitor ( twin LG monitors at 1920 x 1080 resolution)

Daz

Logged
Thanks Daz ( Darryl )
Using TCW 2015, 2016 & 2017 Platinum, Animation Lab V5, Graficalc & Windows 10 using Lightworks mostly

Good better best
Never let it rest
Until your good is better
And your better is best


* October 22, 2017, 07:26:01 PM
#6
Hey Andy & Mike90RR


To sum up tcw2017 with the 64bit and 32bit installed on the same pc now appears stable, whereas tcw2016 64bit and 32bit installed on the same pc still crash. To clarify I have both 2016 & 2017 32bit and 64bit programs installed on the same pc.

Mike90RR just wondering if we share something unique in our graphics card or screen displays:
My graphics card:

Daz

Hi Daz

Glad you have the system under control.

I have not crossed over to TC2016 just yet ... so i can't comment or update on the long term stability of whether TC2016 is finally resolved.
I just know that it became stable within the 0 to 10 minute time frame.
For me to fully test it ... I have to wait for a simple job to turn up ... so that i can build a Brand New drawing that wont devastate me if the TC2016 plays up. (If it plays up I'll just DWG convert and use my old setup to complete)


Our computer set up's are very much different ..

Toshiba Laptop 17"
i7 Intel chip with 16G of RAM
Intel graphics with NVIDIA GeForce GT 740M
Monitor is a BAUN 65" 4K screen ... using HDMI on Port 1 ....
Previous monitor was a SONY 55" 1920 x 1080 on VGA port (Been using this setup for years)

Added info about how i run my setup ... It is dedicated to just running CAD.
The computer has absolutely no Anti virus installed... All removed. It NEVER sees the internet.
No Firewalls and all unnecessary programs have been stopped from running in the background or just deleted.
It has been handed over to a Computer Tech and they made sure ALL software and Drivers are of the latest versions.

Ive had my CAD computers set up this way for the last 15 odd years.



Cheers
Mike


 

Logged