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"Save as" makes TC crash
Read 1365 times
October 08, 2013, 02:09:10 PM
With TCv18.2DL and XP.

I use it since a few years, and all this day. But at the end of the day, TC crashes when I "save as" :

 - I open an existing drawing, or a template
 - I clic on "save as"
 - choose the name
 - I see "sumary info", I write something or not
 - and TC crashes, without "saying" anything.

I have restarted my computeur 2 times, but it doesn't changes.

What can I check or do ?

Logged
since v3, now v2016 PL on Windows 10 Pro


* October 08, 2013, 03:30:07 PM
#1
Check "Task Manager" for a second copy of TC running in the background. You could try a "Repair" install. If no joy, a full reinstall. Then try the "Compatibility mode" settings.

Logged
John R.

V17—V21, 2015—2019
Designer, Deluxe, (Professional, Expert, Basic), Platinum
RedSDK enabled
Windows 10 Pro (1803), 64-bit


October 11, 2013, 04:30:31 AM
#2
"repair" changes one thing: after the crash a dialog box ask me to send the report.

desinstall/reinstall, than 18.1, than 18.2: it's OK.

Logged
since v3, now v2016 PL on Windows 10 Pro


* October 11, 2013, 10:35:27 AM
#3
Good to hear that it's OK for now. I usually click to send the "report", but in all the years of sending those reports, I never hear anything back.

Logged
John R.

V17—V21, 2015—2019
Designer, Deluxe, (Professional, Expert, Basic), Platinum
RedSDK enabled
Windows 10 Pro (1803), 64-bit