TurboCAD Forums

Turbo Talk => General Discussion => Topic started by: turbotech on October 14, 2011, 11:23:38 AM

Title: TurboCAD Support Overview
Post by: turbotech on October 14, 2011, 11:23:38 AM
Hey its Rip here and I wanted to go over the best ways to get help when you run into problems with TurboCAD.

Here at IMSIDesign we offer free technical support for the most recent version of the software.  This includes installation support and troubleshooting problems with the software.  We are not equipped to answer “how to” questions (though we try) or offer training over the phone.

You can contact us over the phone at 800-833-8082 x3 (M-F, 9-5 PST) or by email support@imsidesign.com

If the software is crashing please send in the crash report through the software, then send an email to support@imsidesign.com to follow up.

For how to questions the best place is right here at the forums.   The experience of our users is an invaluable resource to us all.  Before you ask a question you may want to check the tips and tricks section or visit our YouTube channel.

http://www.youtube.com/user/IMSIDesign

If you are new to TurboCAD we offer a variety of training materials.

https://www.turbocad.com/turbocad-windows/training/